Legal Notice

CU Entertainment OG

Dreierschützgasse 12
8020 Graz
Company representative:
CEO & Founder: Christian Lenz
Check out Team
Company registration number:
FN 520875 v
Regional Court for ZRS Graz

If you have any question about data protection, please read more about our privacy policy here.

The name CU World and the associated brand/logo/design are registered trademarks of CU Entertainment OG. All rights reserved.

This website is the result of cooperation between the company “CU Entertainment OG” and the non-profit “Association Center for more sociability”. The membership section of the website is also used by the association to attract new members, who through voluntary contributions support the joint project. However, the association distances itself from all other areas of the website, which are within the responsibility of the company.

Association Center for more sociability

Zentrum für mehr Kontaktfreudigkeit

8111 Gratwein Straßengel
Company representative:
President: Christian Lenz
Vice President: Bernhard Wladkovski

Terms of Service

General Terms and Conditions for Consumers within the meaning of the Consumer Protection Act (KSchG) as well as Entrepreneurs (as of: 18.07.2022).

General Terms and Conditions for Consumers and Entrepreneurs (hereinafter also referred to as “GTC”) of CU Entertainment OG, FN 520875 v, Dreierschützengasse 12/Top 2, 8020 Graz (hereinafter also referred to as “CU”).

1. Validity and General

1.1. The following GTC apply to all contracts concluded by CU with consumers pursuant to § 1 para 1 no. 2 KSchG and entrepreneurs (hereinafter also referred to as “Customer” or “Customers”). These GTC have been accepted by all Customers prior to the registration process and can be accessed at any time in the App under Settings as well as under

1.2. Those GTC shall apply which are retrievable at the time of the utilization of services.

1.3. CU is entitled to amend these GTC at any time in order to adapt them to changed technical or economic conditions. CU shall notify the customer of any amendments to the GTC and the date on which they become effective via the customer’s user account. The amended GTC shall become effective if the customer does not object to the amendment within 4 weeks at the latest from receipt of the notification of the amendment by email.

1.4. Customers who create events on the platform are hereinafter referred to as “organizers” for short. Customers who buy tickets for events are hereinafter referred to as “Visitors” for short.

2. The mission of CU

2.1. CU is an online platform that offers its customers a novel “hybrid” customer experience. On CU’s platform, customers have the opportunity to organize events online themselves as hosts on the one hand and to meet people with similar interests in real life via a novel social network approach on the other.

2.2. This can be used in both the B2B and B2C segments.

3. Protection of minors

The app can be downloaded from the Google Play Store and the Apple App Store and may only be used by persons who are already 18 years old. The age of majority of the customers is already confirmed when downloading the app.

4. Contractual relationships

4.1. CU is the owner and operator of the Platform. CU merely provides the platform on which event organizers can sell tickets for their events and visitors can buy tickets.

4.2. In this regard, the organizer provides the details of the event. Information about events is provided directly by the organizer. The organizer is responsible for ensuring that all information is correct and complete. CU has no influence on the description of the event and cannot be held responsible should it not correspond to the conditions on site.   

4.3. The legally binding offers of the Organizer can be accepted by the Visitors in a legally binding manner. CU is not a party to the contract concluded between the Organizer and the Visitor.

4.4. As operator of the platform, CU has no influence on the course of events of the organizer.

4.5. The visitor must verify his or her identity with a valid photo ID when purchasing the ticket.

5. Organizer and cancellation

5.1. The organizer is responsible for the content of the event description.

5.2. The organizer undertakes not to use sexually offensive, discriminatory or religiously harassing statements or images in the creation of the event.

5.3. The organizer can create public events where the minimum ticket price is € 5,00.

5.4. The organizer may also create a closed event for which a flat fee for the use of the platform in the amount of € 1.00 per person is to be paid. CU reserves the right to waive this flat fee.

5.5. The organizer may cancel the event before the start of the event. If the organizer cancels the event, the organizer will incur a cancellation fee of € 1.00 per registered visitor, unless the organizer is a partner. If the organizer is a partner, no cancellation fee will be charged. In order for an organizer to act as a partner, a written agreement with CU is required prior to the creation of the event.

5.6. The visitor can cancel the participation up to 5 days (120 hours) before the beginning of the event. If the Visitor cancels up to 5 days (120 hours) before the start of the Event, the Visitor shall not incur any costs.

5.7. The visitor can still book the event within the last 5 days before the event, but no cancellation can be made after that. 

5.8. If the event is canceled by the organizer, the visitor will be refunded the money in any case.

6. Billing and invoicing

6.1. The Customer expressly agrees to the issuance of an invoice in electronic form. An electronic invoice is an invoice issued and received in an electronic format.

6.2. At the end of the event, the event is evaluated by the visitors. Depending on customer satisfaction, the organizer receives a larger share of the revenue.

6.3. The rating scheme is divided into 1-5 stars, with 5 stars being the highest rating.

6.4. The organizer receives 70% of the revenue for 1 star, 75% for 2 stars, 80% for 3 stars, 85% for 4 stars and 90% for 5 stars.

6.5. Visitors have 7 days to rate the completed event. The payment of the revenues will be made within 7 days after the end of the evaluation possibility, i.e. no later than 14 days after the end of the event.

7. Contents, intellectual property

7.1. CU permits users of the Platform to submit and publish, among other things, text, graphics, images or other materials (“Content”). By providing Content through the CU App, Customers agree that CU may use such Content for publication on the Platform. Customers thereby grant CU a worldwide, irrevocable, perpetual, non-exclusive, royalty-free license to publicly display or otherwise use the Content on the Platform limited to such purpose. CU does not claim ownership of such Content and nothing in the Terms limits the rights that Customers may have to use and manage such Content.

7.2. Customers are responsible for all uploaded and shared content. Accordingly, Customers represent and warrant that they are the sole and exclusive owners of all Content that they make available or that they have all rights, licenses, consents and releases necessary to grant the foregoing rights to CU and that neither the Content, nor the publication, uploading, transmission or use of the Content by CU infringes the rights of any third party, including, without limitation, that it does not infringe any patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, publicity rights or privacy rights of any third party.

7.3. It is prohibited to post or transmit to or from the Platform any Content that is unlawful, threatening, defamatory, obscene, pornographic or otherwise infringing, contains any material, including but not limited to advertising or marketing of goods and services and material that infringes or misappropriates any third party’s copyright, trademark patent or other rights or contains viruses, Trojan horses or other infected files. CU is not obligated to pre-screen any content provided by customers. Furthermore, content that does not meet the above criteria will not be published and may be removed or reported at any time and without prior notice.

8. Liability

CU is not liable for the correctness of the content of the information provided in the event descriptions, the published pictures of the organizer and the contractually relevant promises of the organizer to the visitors.

CU shall not be liable for slight negligence or damage due to force majeure. If an event of force majeure results in CU not being able to perform its obligations, not being able to perform them in full, not being able to perform them in accordance with the contract or not being able to perform them in time, CU shall be released from the performance of its obligations under the contract for the duration of the event of force majeure. “Force Majeure” shall mean an event that could not have been foreseen by either party using the utmost diligence that could reasonably be expected, including but not limited to events such as war, insurrection, riot, embargo, epidemics (plagues), fire, flood, severe weather, interruption of power supply, cybercrime and sovereign orders as a consequence of the foregoing events.

CU shall not be liable for any lost profits, savings, damages from third party claims and for any other direct or indirect consequential damages.

The organizers and partners are responsible for ensuring that they pay tax on their income in accordance with national tax laws.

9. violations of the GTC

CU is entitled, in case of violation of one or more of these provisions, temporarily or permanently, and without prejudice to further legal action against the affected customer, to block or delete the customer’s account, posts and content, to prevent the publication of posts and profiles of the user in whole or in part and/or to block the user’s access to the CU platform in whole or in part.

CU expressly reserves the right to assert further claims, in particular claims for damages.

10. Final provisions

10.1. Austrian substantive law shall apply to the exclusion of its conflict of law rules. The applicability of the UN Convention on Contracts for the International Sale of Goods is expressly excluded. The contractual language is German.

10.2. The exclusive place of jurisdiction shall be the competent court in Graz, Austria.

11. Severability clause

Should any provision of these GTC be invalid in whole or in part or become invalid due to statutory provisions, the remaining provisions of these GTC shall remain valid unchanged. The parties undertake to replace the invalid provision by a valid provision with the content that most closely approximates the invalid provision in economic terms.

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